Appealing to Urgent Needs: Understanding ROI
Today’s economy has had a huge impact on the way customers and prospects are making their buying decisions. Instead of looking for products and services that will give them great long-term results they are looking for things that will give them an immediate return on investment (ROI).
Most companies today don’t have 6-12 months to wait for results. They need them now and they need them urgently. Do the products and services you are offering right now meet those needs?
What if you don’t realize the urgency of their situation, you ask? Why wouldn’t you? During the course of your cold calling, prospecting, and sales meetings you should be asking lots of questions about the company, the way it operates, and how things are moving along in today’s market. You should not only be asking these questions, but you should be listening to the answers.
Are you?
If you are listening you’ll find you have already gathered the information you need to guage the expectations of your client. You can then search your catalog of products and find the ones that best meet the needs they have today.
Don’t forget to follow up after your meetings, too. Things that at one point didn’t seem important may suddenly become so and you may need to reevaluate your client’s needs and, subsequently, the services you offer.
Sean







