Marketing Strategy Category

QR Codes: Don’t Just Direct, Inform

In a recent post entitled The QR Code Decode – What are they and how do they work?”, I explained the basics of what QR codes are and how to use them from a customer perspective. In this post I will be discussing how business should use QR codes as in their marketing activities.  

First, we need to consider what exactly we are asking of our intended audience when we use QR codes as part of our marketing plans. Firstly, they require a smartphone to download a QR code reader to read the code in the first place. Then we are expecting them to have the phone nearby whenever they encounter a QR code, and on top of that we have to give them the motivation to actually scan the QR code for its information.   

This is quite a big ask really, so the way you approach the use of QR codes really does matter. Many companies are tempted to simply use a QR code in place of a standard web address on their advertisements and marketing materials, but to be quite honest this is a waste of the user’s time, and a waste of a perfectly good marketing opportunity.

Simply directing your intended audience to your website and hoping that they’ll be intrigued enough to browse the site is a futile effort. The key to getting the most of QR code marketing is to use them as a way for the end user to unlock information, rather than just sending them to a web destination and leaving them to find the rest.

So instead of just sending the user to your homepage, why not send them to a lead generation page where they can sign up for a free report or download your latest audio/video content? Or send them to a live forum where they can interact with both your company and other users to help generate discussion around yourself and the business.

Give them a reason to want to access the code in the first place, and give them exclusive access to valuable information they would otherwise not be able to have. Not only does this give the end user an incentive for accessing your code, but it also provides you with opportunities to capture new leads – which is such a better use of a QR code than simply sending them to your homepage and leaving them there!

The beauty of QR codes mean that you can put one on just about any kind of marketing material, and you can even update the information which is stored in a specific QR code so that you don’t have to keep reprinting them every time you want to create something new. 

This gives you the opportunity to be really creative with the information you choose to store within your codes, and how you choose to distribute them – so consider what information is going to be most beneficial to both your intended audience and to your business in order to make the most of QR code marketing.

Happy marketing!

Sean

Sean McPheat

(Image by Stuart Miles)

Marketing ConsultantSales Expert - Motivational Speaker

Be Interesting and Be Interested

As true as these two rules are for marketing, they are also just two general guidelines for life, and should best be applied every time that you leave the house. However, today we’re going to discuss their applicability to the marketing world, and to your marketing campaigns.

As a general rule, creating interest in your product is among the most surefire ways to drive an increase in traffic, and to ultimately drive an increase in sales. Being interested means showing that you care about your customers, and making every possible effort to engage them and please them.

Be Interesting

While it’s never been easier than it is today to create an interesting product, and to generated natural interest around the product, there’s also never been nearly as much competition as there is now.

YouTube is the perfect example – while the popular video-sharing site has made possible the previously unthinkable idea of creating and distributing a video advertisement with no cost associated except the time that it takes you to product it, it has also driven allowed your competitors access to the exact same set of tools.

The key to creating buzz is indirect advertising. In this age where one can access nearly everything they want, totally free of charge, nobody wants to watch an advert. Instead, create a funny or informative video or article, and just include a link to your site. If you can be interesting enough that people share the article, then you be sure to have some of the excess interest spill over onto your website.

Be Interested

However, it’s not sufficient to just be interesting. You must also be interested in your customers. Thanks to the rise of the internet, its now possible to do this better than you ever could before.

Set up a blog and a Facebook fan page where you can see what your customers are saying, and where you can respond to them directly. Modify your marketing efforts to more accurately target your customers, and change your products if your customers are looking for something different.

The rule of being interested also applies to competitors within your industry. Read their adverts, both online and off, to see what they are doing, who they are targeting, and how they are doing it. Read the blogs of industry leaders, comment on them, and share their insights via your Facebook page.

By showing interest in your industry, you’ll not only learn more valuable information, but you’ll ultimately draw more attention to your own site, and your own products. And as we all know – more attention means more sales.

 

Happy marketing!

Sean

Sean McPheat

Marketing ConsultantSales Expert - Motivational Speaker

Developing a Marketing Strategy

A marketing strategy is like your roadmap to marketing success. Every small business owner should have an effective and detailed marketing strategy to consult as needed.

Whether you’re embarking on a new marketing campaign, improving your web presence, or simply sending a sales letter to a group of customers, every marketing move you make should fall under the umbrella of your marketing strategy.

Here are a few tips to help make your strategy as effective as possible.

Know the Market

The first thing your strategy should consider is your market. Who are your customers? What do they want? What do they want for free, what are they willing to pay for, and how much will they pay for it?

When you are rolling out a new product, you should have a picture in your mind of precisely who is going to buy it. If you don’t, then you should be doing a lot more research ahead of time.

Find your Niche

Every product and service on the market should be there as an answer to some need or problem. Moreover, what differentiates your product from your competitors’, and why should your potential customers choose you. Your marketing strategy should attempt to answer these questions.

Define your Goals

This is perhaps the most significant part of your marketing strategy. When you’ve identified who you are going to sell to, and on which basis you’re going to promote your product, you need to define a plan to move people from conviction to action.

In other words, convincing your potential customers that your product is the best product on the market is one thing, but how are you actually going to get them to open up their wallets and buy your product?

There are a number of ways that you can do this, including directing customers to your website, or getting them on the phone so that you can drive them to action personally. Whatever option you choose, it needs to be defined in detail beforehand. All the advertising in the world won’t get you anywhere if it doesn’t leave people with a definite channel through which they can buy your product.

Test your Results

Testing is the final key to any marketing strategy. You will never get everything perfect ahead of time. Your marketing roadmap should ideally be in a constant state of flux. As you implement new marketing campaigns, you should be testing what works and what doesn’t work. Improve on the good, and get rid of the bad.

Happy marketing!

Sean

Sean McPheat

Marketing ConsultantSales Expert - Motivational Speaker

Social Media Optimisation – The New SEO

So we’ve all heard of Search Engine Optimisation (SEO), and a few of us will even have a good understanding of the basic principles of SEO and will be able to use these to generate more traffic for our company websites and blogs. But as always the platforms for online marketing are changing, and as we move into 2012 we need to not only be focusing our efforts on increased SEO for our sites, we also now need to be thinking about our social media marketing goals and how we can further engage our audiences for the year ahead.

Social Media Optimisation (SMO) is the new SEO and it can do wonders for your business in terms of generating more leads and increasing awareness of your brand – so how can you optimise your corporate social media accounts to get the most out of them in 2012?

Well, there are two basic components to any good SMO campaign. Firstly, you need to link your social media sites to your website and blog content through the likes of social media share buttons. By adding a Facebook “like” button, a “Tweet This” button or Google Plus’ “+1” button to your content your audience can easily share your content with others and give recommendation to your work, which any visitors to your site will be able to see through the number of likes and shares each your posts or pages have had.

The second component to a successful SMO campaign comes from the contributions you make yourself – by providing high quality content which continuously engages your audience, then sharing this to all of your social media platforms yourself so that all of your followers have regular updates to keep them interested.

It is also very important when creating improved SMO for your business that either you yourself, your marketing team or your company as a defined brand itself interacts with your audience directly, through posting comments on your own sites, interacting with your followers and engaging in discussion and debate on other relevant blogs and forums. Simply plastering your content all over your social media platforms is not enough – you need to engage your audience and interact with them in a way which drives discussion and sparks further interest.

In basic terms, in order to be successful with SMO your content needs to be engaging and up-to-date, and it needs to be made easy for your audience to share this content across as many social media platforms as possible.

SMO is just as important for your business as SEO has been, as not only can it drive traffic to your sites, creating increased lead generation and in turn boost your sales, but it is also aimed at increasing your direct contact with your current followers – which in turn will push your online reach out across your targeted markets and allow you to engage with more and more potential clients.

The main downfall with pursuing an SMO campaign is that it can be very time consuming, and if you don’t have a dedicated team to push SMO it can be very difficult to maintain a strong online presence for your business – so look out for future posts about some great online tools which can help streamline your social media efforts and increase SMO in one foul swoop.

Happy marketing!

Sean

Sean McPheat

Marketing Consultant – Sales Expert – Motivational Speaker