My Disney Experience That Creates The Right Emotions For Me To Want More!
I’ve just got back from a 2 week vacation in Disney World, Florida and we had a blast!
And there were so many marketing and sales lessons to be had that I could write about 50 blogs on them.
But the overall lesson that I’d like to bring to your attention was how they made me feel as a customer.
I stand corrected, because they didn’t make me feel like a customer at all. They made me feel like a friend and that we were the only people in the resort.
And that’s the lesson…
Whatever you do, whether it’s your sales process, your customer service, no matter what it is, it should be geared around your client.
As consumers we all want and more importantly have a deep down desire to feel special and important. And we ultimately rate our experiences on the feeling that it gives us and in turn that creates an emotion that we associate with that experience and then we want to feel that emotion again and again!
So what are you doing to make your clients feel important and special?
Imagine that they were your only client. What would you do? How would you treat them? How could you surprise them?
How can you create the emotions associated with feeling like THEY ARE your only client?
If you have this mindset with all of your clients then you’re not going to go far wrong.
……..I’m booking Disney again next year by the way.
Happy selling
Sean
Sean McPheat
Internet Marketing Consultant – Motivational Speaker
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