| Marketing
Strategy & Planning
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"Never
put all of your eggs in one basket"
In
other words don't rely too heavily on only one method of
marketing.
Instead,
you should be using a variety of methods to generate those
prospects and sales.
This
means that if you have a bad month with your online sales
for example, then you will still be generating leads through
direct mail and your PR.
You
are left more exposed to seasonality and outside forces
if you rely too much upon a single strategy.
Yes,
you will probably have a dominant method of marketing but
what I am saying here is that you should have many processes
in place to bring in the leads.
I
worked with one client where we generated over 43 different
ways to bring prospects into his business!
In
order to work out what methods are best, you need to have
a clearly defined marketing strategy and a plan of action.
The first thing I normally do when working with clients
to formulate a marketing strategy is to gain an understanding
of their customers and their needs - and you should do the
same!
The
ability to satisfy your customers' needs better than your
competitors will help you to build customer loyalty and
increase sales.
You
should also take into consideration any changes, opportunities
or any threats that currently face your industry or may
face your industry in the future.
Once armed with your
customers needs and desires you can create a whole marketing
plan around them, targetting niche groups with products
and services that will solve their problems and cater to
their needs.
You
can then select the most appropriate marketing method to
reach your targetted segments at the right cost.
An
example of marketing strategy statement is as follows:
"We
will use a low cost product to attract consumers. Once our
organisation, via our low cost product, has established
a relationship with consumers, our organisation will sell
additional, higher-margin products and services that enhance
the consumer's interaction with the low-cost product or
service."
Every
marketing strategy is unique.
Here
are some questions to ask yourself before designing your
strategy:
Do
you want to be an industry leader?
A
rapid follower?
A
challenger to the status quo?
Do
you want to offer specialist services to a segment of your
industry and dominate that niche?
How
will your company grow?
What
is your competitive advantage?
Are
you a cost leader?
Are
you a service leader?
Do
you offer the best products?
Are
you innovative?
Are
you a pioneer?
Where
do you want the business to be in 5 years time?
Where
do you want it to be in 6 months time?
How
can you leverage advantage out of your current client base?
What
am I doing to keep my existing customers?
Do
I have a customer retention strategy?
Do
I have a customer acquisition strategy?
How
can I measure the effectiveness of what I am doing?
Am I making assumptions about what my customers want?
What is my competition doing?
Am I trying to do too much, too soon?
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